Service was very good

I’m happy with the service Honda of Serramonte service experts did to my car in my recent visit. Thanks Jewish Datangel!

Loved the service! Darrell was amazing and super friendly!

None

Please look for Ela sale representative. She is amazing. She can help you buying experience much easier.

Well organized, friendly staff, satisfied with the service Always.

While I was waiting for maintenance of my car, very reasonable time and charges.

I bought Honda accord 2023 and I really loved it, David was very helpfull and friendly, I already suggested some of my friends.

Bueno me gustó mucho fueron muy atentos y serviciales creo que eso es lo que uno espera hicieron el trabajo y en el tiempo conveniente para mi

Honda of Serramonte’s team of service advisors are friendly, knowledgeable, and never fails to make me feel valued each time I bring in my vehicles for maintenance. What I appreciate the most is their honesty. Shoutout to Oliver who was the advisor for my most recent visit at the dealership. He understood my vehicle is important to me and recommended what it needed to keep it performing at its best.

Transmission leak detected. Replaced the gasket seal on the transmission at no cost. Service consultant, Mark Z. told me that everything was under warranty and there would be no charge. Thank you!

Excellent service

Fully satisfied. Thanks.

Brought my car in because battery kept dying every few days. A diagnostic was done and it turned out that the problem was because I hadn't driven it enough. Duane was helpful in explaining everything to me and gave me advice to prevent future battery problems. He also scheduled the periodic maintenance I needed. I thought it would be ready the next day, but was ready same day. Plus, was washed and vacuumed. 🙂

This is my second time getting a Honda. I love how people are so nice and efficient. Outstanding

Muy buena atención

Efficient and trustworthy

I?m very happy with the efficiency and professionalism of Ella Garon who helped me pick the perfect car for me. She answered all my questions and the transaction was very easy and smooth.

I bought the 2nd fob for my ( POC ) it did not come with it and you know it cost $70 just for the key and addi $ 160 to program it

Very professional. Courteous and helpful.

AJ in parts as well as sadie the PM were great very knowing

Went in for an AC line inspection. Service advisor (Chris Doran) took me in without an appointment. Service details was explained clearly from beginning to end. And vehicle was repaired as described. Overall, excellent service!

Excellent

Darrell is one of the services advisors that I trust the most. He is reliable and trustworthy. He will not push to do anything that your car does not need. I know him for almost 20 years! Thank you Darrell for being always honest!

Quick, smooth process

Easy to schedule my apt. Taken on time and completed by the expected time as well.

I was accommodated quickly and shuttled to my workplace. Xavier and the team were cheerful and well advised of my lease and its entitlements. The waiting area is very comfortable and i enjoyed the coffee.

Maintenance due.

Derryl was very helpful, communicative, and friendly.

Nice fast and friendly 👌.

Electrical

I came in with no appointment and immediately was greeted very fast, Darryl at the service area. He was friendly and extremely easy to talk to. He took down my information and said that he will send me an estimate via text. It was fast and friendly and that’s what I love about this experience. Great job.

Thanks Jose Bustamante was professional and fixed the vehicle

Excellent customer service

The person who helped me was very helpful, made the trip easy. I was estimated three hours of waiting but the work was done in 50minutes.

Honda of Serramonte Service Center consistently provides excellent service and I am very satisfied with their performance.

Duanne Cabrera he’s a knows what his doing he’s knowledgeable guy Ive met in Honda service . He explain everything to me ., and he’s very polite and approachable.

Good customer service , tha agent has explained clearly what we need to know and very polite, I would say he?s a good one to talk to about cars, I?m happy and satisfied with my new car

Perfect car buying experience.I can pick up the car and drive away on the same day. I am very satisfied.

Oliver velasquez & mark awesome customer service friendly and they explain details by detailsregarding the issue of your car for better understanding double thumbs up excellent as always honda serramonte service department

Was having problems with my car and needed tire rotation, wheel alignment and resurfacing rotor. I wasn't sure if I should bring my toyota over at honda's but went anyways. I was very pleased with the services and customer service, now I can drive my car smoothly. Thank you, Darrell!

Service Advisor Darrell Wilson always gives excellent service. He keeps you updated with the status of your car service and advises you of any findings that need to be taken care of now or soon. He’s my go to Service Advisor.

Abbas is a wonderful salesperson, knowledgeable and didn?t rush me. He was very professional and personable. Mele in finance was also the best! She made the process feel like I was sitting down and doing something with my sister.

Really nice service and nice attitude!

This was my first time coming to Honda of Serramonte and I have to say I was very impressed! The service guys were right on top of things as soon as I pulled up they took me right in…I was kinda worried about them fixing my car because it was making a loud noise but they assured me that they would take care of the noise…well they fixed my car and I have to say I will be coming back to Honda of Serramonte from now on they really care about there customers and I appreciate good customer service….

I purchase a windshield glass at Honda Serramonte last April 27, 2023 & booked an appointment for Windshield repair for May 4, 2023 , so I went May 4, but unfortunately service department said Windshield Technician is not available that day & what happen? booked it the following day May 5 , we brought it in at 10 am of May 5 , & service department said to wait for our call when it’s done, they call back 5 pm , 7 hours wait , they told me when I book the repair that it will only take 1.5 hours , I have to commute to work because car is not available but at least repair is done & it looks great.

The service tech was very knowledgeable, and truly professional.

The sales person at the dealer was more than willing to go the extra mile, to make we were not only happy but confident we purchase the right car.

I recently had a Drive Train repair to my 2018 Honda Civic Type R at Honda of Serramonte and the Service Dept Customer Service was superlative and their repair service was great. I've been taking my family's vehicles there since 2018 & I've received great service every time.

Amazing Service by my service advisor Jose

The was accurate

You guys are great and Duanne is excellent! Great service.Thank you

My car went in with some issues the staff found me a convenient appointment to fit my schedule, and the staff took care of my car. Very pleased with my service !

Jose Bustamante took care of us with top notch professionalism.

Got a great price on what seems to be a great vehicle so far. Also very happy with the customer service I received. Thomas was very friendly and helpful as the salesperson who assisted me. Yang, the finance officer who helped me, provided exceptional service. He put in a lot of care and time into finding the best loan offer available for me--which, since I purchased an older vehicle, is not as easy tasks at the moment! He even went the extra mile to give me tailored advice on how to optimally utilize the loan to build my credit (which he had earlier heard me mention was a a goal of mine). Would absolutely recommend.

Stanrdard A1 service

Oliver was very good for his knowledge and expertise especially to the customer. We made us very happy for his customer services and all the jobs he did for our Honda Fit. He is highly recommendable.

Kirby navaro helped us to get our choice of used car. Going extra effort of making sure the vehicle and papers are good.

As always, the Service Department at Serramonte Honda is top notch and goes the extra mile to give great customer service experience unlike their General Manager or Parts Supervisor. Thank you Honda Serramonte Service Department!!!

Just bought a Certified Used Honda CRV today. The entire experience was great. Got prequalified, the car I wanted was available at nearby Lexus of Serramonte. Abbas helped us and was very knowledgeable and patient. Mele in Finance knew exactly the extras we needed like the gold warranty to cover all the important and more costly parts. I wholeheartedly recommend them though cars are more expensive due to low or limited inventory👀. Abbas and Mele were great and knew their stuff and explained the details to me and my daughter who accompanied me and also provided downpayment. Big thumbs up for Abbas and Mele! Very happy with my Honda CRV😊😍😎

Chris was very helpful and thorough when helping me. This is my 3rd time getting serviced here and they never disappoint. The level of professionalism is untouchable.

Excellent team, professional, and very kind.

My car was done sooner than expected. Staff were friendly. Always feeling safe to drive my car again. Excellent service since 2016.

The advisor Christopher was professional and friendly. I am 100% satisfied with the service.

Thanks to a ☝️ of a kind service writer Darrell Wilson for always advising & following up with my car 🚙 with a positive & happy attitude I will continue to come back for service!

Christopher was excellent

Professional

Awesomeness fast and efficient

In 2 hours exact service is done. Good agent took care of my service.Before I had to wait for 4 hours only to do oil change, My pay service it’s an oil change and filters change, it took only 2 hours exact. Kudos to Jose!

Chris was a great service advisor! Very nice, knowledgeable and accommodating. He took the time to walk me through everything. Thank you again for your work on my Civic!!

Thank you Oliver 5 stars all the! Thank you for being friendly and great customer service.

I needed a new car. I met Luis Diaz and he was wonderful and very helpful. The Accord Hybrid is just what I was looking for and Luis made the whole experience easy.

Great service, thanks Darrell Wilson !

Quick in and out service with the service advisor and the mechanics performing the work. Great reception and check out.

Jay Datangel was a great advisor as he was able to seek and solve the issues with the AC of my car. He assisted me right away when i came in, and was kind enough to offer me a shuttle to my house as the wait was going to be a while. Got my car earlier than the promised time, and jay also got a shuttle for me back to honda. Got my car good as new! Great and quick service! Awesome customer service.

态度很好。解释很细心技术一流

Oil change with appointment. Completed in 1.3 hrs.

Chris from Honda Serramonte, Daly City CA is always very helpful whenever I bring my Honda vehicle in for service. Appreciate the help my guy!

everything was good. Darrell Wilson is very professional and a kind person. thanks for all the work done to my car. thank you very much

I bought my Fit in for an oil change and maintenance with the warning lights on the dash. The problem was more complicated than a simple fix. Duanne was patience and explained all the problems to me, and kept me updated. Summer was helpful in making sure Honda stood behind their product. Overall, I was pleased with the results and will stay a loyal Honda customer at Honda Serramonte.

Is quick and easy the whole process

Iam very satisfied for there good job to my car . Iam happy to refer to my family and friend. They wash my car they did excellent work and I was very happy

Brought car in because stereo system had crackling sounds & audio would cut-off. Made the repairs as needed under warranty and car is performing as intended.

Quick and good service.

Thomas Carpio did a great job helping me. He made it a seamless eight hour from first call to arriving home in my new car day.

We've been Honda of Serramonte Customers for decades. We've purchased 8 vehicles from this dealership and we bring all of our vehicles to the service department to due oil changes and maintenance work. We recommended so many people to this dealership and some paid all cash for their vehicles. Our sales agent Matt was nice and professional and offered the best customer service to us. It was a wonderful experience! Honda of Serramonte is very lucky to have such a warm and welcoming sales agent like Matt on their team. We will refer our friends and family to look for Matt for their next purchase. Thank you so much Matt

Cheris was very friendly and knowledgeable,provided excellent customer service

The service there was good! The customer service there was very polite and helpful. It was a great experience!

Excellent service by Jose

Kudos to Summer, General Manager of Honda Serramonte. I had a difference of opinion after 2 hours of diagnostics to repair a seat heater defect, I spoke With Summer about my frustrations with costs. The service was perfect, the timeline expected but I felt frustrated that I had invested two hours only to have the problem unresolved and a $220 bill with an anticipated cost of another $200. Summer listened and offered to comp me on the diagnostic fee. I have been a returning customer to Honda Serramonte. I feel that my investment in them was acknowledged and rewarded. Summer has heart and smarts.

Joey Ngo was extremely helpful and responsive. Service was overall great, will be getting service from him again next time!

Thomas was great! He kept us updated on the status of our ordered vehicle. Very pleasant to work with.

Fast and efficient work on my car. My service advisor did a great job.

Prompt and friendly service!

I am glad that the representative alerts me what needs to be fixed and the cost for fixing it - giving me the option if I want to fix it.

My car needed service. The service check-in was simple. After they did the work, my car was ready to be picked up sooner than I expected. Jose told me what was done and what services I could consider next time. I also met with Allan who informed me about taking care of a dent on the car (from a long time ago). Nice guy. No one was pushy, and I felt like people cared about my car (even more than me). Lol. Great service.

Jose was a real great guy and helpful. He helped me understand what was wrong with my car and why it’s important to get it fixed. I appreciate his great customer service!

Excellent service!!!✔️

The one Joey and Mechanic Drew they did a great job on my Fk8…thank you so much! I would like to come back again 😬

Fast service. Nice and comfortable showroom with vending machines. Friendly staff. Definitely will go back for another car service. Thank you.

Took my Honda in for scheduled maintenance. Appointment started on time and finished in reasonable time.

It was great. I appreciate the honesty and the check ups. I appreciated Chris' detail in letting me know what I needed to pay attention to especially after a long time of me ignoring my car. Thank you!

Recently we had an issue with a critter making their home in the engine of our car - turns out this critter had an appetite for the wiring and ate it's way through the engine and just about anything that wasn't metal. We reached out to Honda Serramonte and luckily for us, Darrell Wilson was our Service Consultant. Darrell was fantastic and so helpful from beginning to end - he quickly identified the issue, walked us through the fix needed, connected with an insurance assessor and clearly set expectations around time required to get our car up and running again. Darrell was so professional throughout the process and made a stressful situation that little bit less stressful with his regular and always pleasant updates. After a couple of days in the garage, we collected it and pickup up was a breeze as he had everything in order when we arrived and no surprises. Darrell provided wonderful assistance and a gem within Honda of Serramonte, He has won over our business going forward - we are so appreciative of his assistance and have already recommended him to folks who are sharing the same feedback as we recently had. Thanks Darrell!

Great job great price

The agent is welling to take extra courteous to help me out with the service, I felt really appreciated.

I got a new key fob

Good service and it's the second time for me to buy a new car here. I enjoy their services and sales are very helpful.

Very good people and helpful. Gian is the best salesman. Really did a great job answering questions and well knowledgeable with his job. Thanks

Quick svc. Friendly cust svc& advisor. Well explained in details.

On time for my appointment no needed to wait, awesome personal assistance the best .

Oliver was fantastic! I highly recommend him!!!!

I came in because my airbag engine light on, the worker is so helpful and arrange my car to get diagnose, very prompt and provide professional service after find out the reason until my car get fixed.

Chris was a very good.

Excelent service

Joey did a good job

Great service! I trust any service recommendation for my CRV from Darrel, service adviser who just came back from his surgery. Thank you.

Appointment on time.The advisor really nice and explained everything clearly

Excellent service and great communication reccomend bring car here

Oliver V. Helped me. The service was fast and efficient

Oliver was awesome!

Very professional. The technician was very courteous and very responsive to any questions. What I liked most was how easy it was to communicate the problem and figure out the solution. It was a difficult problem to solve but the team was able to figure it out with some time. They gave me some discount and also helped fixing some miscellaneous things on the car while it was there. I would certainly recommend trying this place for car issues.

Chris Doran, my service advisor, was very courteous & professional. He explains to me what repairs or concerns I still have with my car and when I should be doing it. He is not pushy. He’s one of the best service advisors. Thank you Chris for an excellent job.

Mark Zabat was very informative and professional. Very helpful person, and was satisfied with his customer service. If I was able to give him 110% instead of 100% satisfactory I would.

I'm satisfied for the Service Very quick And very friendly employees

Chris is the best adviser ever

Amazing service from Jose at Honda Serramonte always!

Darell was great! Great experience at Honda Serramonte.

Our Honda-Accord-Sport was jerking, and stalling when entering the Hwy, and Honda changed the fuel thingies , then they found our cars engine Head-Gasket had to be replaced, and they are working on it right now.

Great experience with the service dept. Greeted me when I arrived and went over the issue with my car in minimal time. In and out just the way I like.

Great service

Salim Matt Bayar was very friendly and very helpful. I really enjoyed the conversation with him and he showed me how to operate the system and other stuff.

Sales and management made buying an easy process, low pressure, up front prices.

My Service Consultant, Chris Doran was great! I received excellent customer services. I give him and the service department an outstanding rating!

Great service provided by Jay

The service is great especially my service advisor mark zabat. He have done a great job taking care of my care. Thank you so much

They Have a Great people on this Place they Offer me a ride to Drive me back home twice it make me feel like a VIP. Who does that?

Christopher Doran, in particular, gives off a very relaxed but professional impression that always makes me feel that he’s going to take good care of my car. And indeed, under his care, I’ve never had to worry about anything bringing my car in for perfect service, so that’s why I keep coming back for any services I need.

They are so helpful and nice really recommend them specially Mark Zabat

Chris was very helpful with car care advice including getting me a discount on oil change, and giving me sound advice on minor leak from valve cover gasket. He also helped me order a new key fob and getting a discount on the part.

Had my HRV prepared for operating back East for a year. As has always been my experience Honda Serramonte is just the place to go. Oliver, the Service Representative, was so attentive and helpful every step of the way. Great experience! Once again, great service! Had the battery of my 2019 Civic start giving up the ghost and Jose helped me through it quickly and efficiently. Rolled out in no time good to go! Thanks Jose and Serramonte Honda

Great and friendly service advisor

Fantastic customer service & quick quality service. Thank you!

I booked an online appointment for maintenance and showed up a bit earlier in Honda yesterday. Oliver was my service advisor, very professional and friendly. He helped me checked in and notify me when my car was done right away. Very helpful.

Very amazing quick response duanne extremely 👍

He did wonderful job ! I got my car back and ready to go perfectly!

Replace timing belt.

I love coming to this location. Oliver Sanchez was my service advisor. He was very professional and provided excellent customer service.

Great Service

My visit to Serramonte Honda was great. My vehicle was taken in exactly at my appointment time, and my advisor came to my car politely and took down what I had to say. My only issue was the fact that the extended warranty from Honda does not cover a manufacture update. This was not a user error, but a manufacture issue, and yet Honda does not cover this. The advisors were amazing since they were able to bring down the price I was going to pay. My advisor was Duanne Cabrera and my Technician was John Reyes, they were fantastic.

Satisfied with their service as always

We got our tire patched up! It was fast took less then an hour. Excellent service by Jay!!

Ken is fantastic, excellent customer service and the process is smooth!

Ken is fantastic, excellent customer service and the process is smooth!

Chris is the best guy! Very accommodating and address issues professionally. Positive attitude is very important to me. I can feel the trust.

We bought a car from David Z and it was the best buying experience I?ve ever had ( and I?ve had a lot of experience buying cars!) David was honest and up front. No surprise add ons or games. He is a smart friendly, experienced salesman. You need more like him. After trying to deal with the clowns at Oakland Honda I was very pleased. The car is beautiful and so pleasant to drive. Hopefully it will be as dependable as my 2004 Element was ( and still is).

We have a good experience from buying our new car, starting from just calling if they have the car we want, excellent service.. Ela Garon..

Excellent service and above-&-beyond customer relations. Always recommend!

Mr. Luis was very kind and Professional clerk. I went just to make questions about the price and possibilities of changing my old car but he could make me chance my mind and I decided to buy my new car. I feel so pleased with his help and grateful for letting me pick just the right color.

Oliver! Just wanted to thank you again for taking such great care of my car. I am grateful for you and others at Serramonte Honda for helping me feel safe and secure in my car again. That’s a HUGE deal when you are a single mother! Thanks for guiding me through the entire process. My car actually drives better than before. - DW, 2022 Honda CRV

Really nice customer experience. Friendly staff, and big shout out to Oliver who took care of me. The whole process went very smoothly. Highly recommended.

Mark was very helpful and informative. The shuttle service was also great. I didn’t catch the name of the driver but he was great and we had a nice chat. I would recommend to others

I worked with Oliver, my service tech regarding the replacement of rear shock and a while alignment. He continues to go above an beyond providing service I need, at the right price. Oliver is one the reasons I continue to use Honda of Serramonte but all of the staff is very helpful and knowledgeable.

Staff very professional and helpful. Jay was the tech helping me that day with my maintenance service.He patiently explained to me the entire process . My overall experience was great and I would highly recommend Honda Of Serramonte Center for servicing your car.

不止一次在这保养我的汽车了，这次，师傅都很耐心，很认真帮我把机油换了，同时，还帮我把前后轮互换了。很认真的师傅，赞，well done.5 stars for the services with my car.

The Serramonte Honda team are awesome! The service manager runs a very tight ship and everyone is incredibly professional. Chris my service advisor was awesome and was able to answer all of my questions/concerns. I am a long time customer and will continue to have all my vehicles serviced with Honda of Serramonte. It was a pleasure to do business with them.

Overall good service.

The service advisor was so helpful and professional

It was a smooth experience, Mr. Abbas explained everything in detail, his customer service was outstanding. I give him a 10/10.

They all friendly and nice, Good service also.👍

Very 👍

My service rep was spot on! Great customer service! He made my appointment drop off super easy! Feb10, 2023: Had my driver visor replaced today, As always a great experience at Honda Serramonte. Chris our service rep made everything go smooth. Got us out in an hour.

I spent about three months, and spoke to people in about a dozen dealerships, researching car leases for my company. Many people never called me back, or never sent the promised email information. Matt, Thomas and Anthony at Honda of Serramonte were standouts! I have excellent help and follow-up from them, and once I started working with Matt, all other dealerships were dropped, and I firmly decided to work with Honda of Serramonte! Thanks, Matt!

It was a pleasure to do a service here at honda serramonte good people excellent job highly recommended.

Everyone here is great. My service representative explained every detail of what needed to be done to my car. He was patient, kind and professional. I know you are understaffed due to covid and people are working extra hour, still everyone was wonderful. May I suggest not booking so many appointments so maybe staff can stay well mentally and physically.

10/10

Excellent custom service

Great service

Jay answered all my questions ( and I had a lot of them) and was very patient and kind and made me feel I was going to be taken care of and I was!

They honored their quote and was very patient with us making our decision.

I?m so satisfied with the customers services/ they are so friendly and respectful also they offer a good deals.

My car-buying experience was very smooth at Honda of Serramonte. My salesman, Nelson, was very patient and easy to work with. The pricing was reasonable. I couldn't be happier with my car. Thank you for the great experience!

Very nice sales team. Price negotiation was smooth and fast. Helped me with insurance even one hour after the store is closed. Many thanks to Thomas and Yang!

Wing , very polite, knowledgeable and helpful in getting my order through to get my new car!! Taught me how to read screen along with phone along with.phone. I know I can always get help from Wing to learn more on my car.

Excellent!!! Good service and best price in the whole state. Easy to work with and accommodate my needs to the new car.

My first experience here back in 2001 was not good, so for the longest time I never imagined coming back. But this time my family was in a need of a bigger car (SUV) and we had to open up our options. Ken was the salesman who helped us out and he actually made the car shopping experience more pleasant than I expected. Despite visiting the dealership three different times, he was still very patient, courteous, and responsive to all our questions. We ended up purchasing a Pilot for a fairly decent deal - he was pretty open and flexible with the negotiations. Definitely recommended.

This is the 2nd time I have purchased from this dealer. Their facilities are very nice and the staff is friendly. The car I wanted was not readily available but was coming in. They were very good at keeping me informed as to it?s arrival.

Honestly the best car dealer shop to do business with. Especial thanks for Salim for his great advice and assistance.

I came to the Honda dealership with my dad, we both had a great experience here. The Sale person was nice and easy going. He was not too up in our face when helping us look for our car and yet was there to answer our questions about the Honda cars when we needed it. Buying the car was also an easy progress thanks to him as well, despite it being my first time buying a new car, he was patient and helped me through the process. He often gave me suggestions about how I will pay for my car monthly while weighing out the benefits and the drawbacks of each. He even tried to convince the manager to potentially lower the monthly pay because of my limited monthly income. He was great and made the experience fun. Buying the car was also easy, simply, and quick. A lot of paper to sign but no ambiguous, fine print secrets. Manager explained everything clean and neatly about what each paper that I needed to sign was meant for. Overall, I had a great experience and I hope that in the future, when I buy a new car, I com back here again.

professional, no pressures, everything explained to us very clearly, no complaints at all

Wonderful experience had a great time working with everyone at Serramonte Honda

It was great buying a new car at Honda Serramonte!

Nelson Tam was great. He was very knowledgeable with the inventory, not pushy like the old school salesman from back in the days. Worked with me and gave me options to fit my budget. In the end my daughter got the exact car she wanted at a great price. Thanks for making it an easy and fast transaction. I would totally recommend Honda of Serramonte to friends and family. Thanks guys!

The sales is very friendly and nice. Would recommend to my friends and family.

Edmund was very thoughtful during the buying process. Once we arrived he offered us water and assured us the car we wanted was available. Thomas was great. He quickly got us on our way. Edmunds's review of the car features was very very complete! He took the time to respond to my questions.

I had a very pleasant experience and the dealership was very professional and dealing with my purchase I would go back

Wing is the guy to talk to, he just help us to get our first Honda car, which also is the last one that on hold, pretty nice , even though he’s just helping his coworker who’s off today to help us set up the car, we would highly recommend!!! Nice experience, show us most of the functions ~ even help us check our old car battery ~

I was able to get a lot of support, everything about this process went smoothly. Working with Mele was so helpful and supportive. I was able to walk out of the dealership with a car with an amazing deal and an exceedingly amount of support.

I have a nice costumer service with Ela Garon. She did send GIan when we can't start our new HONDA ACCORD SPORT 2.0 T. Also shout out to Gian.

Great service by Nelson and Thomas ...Thomas initiated the discussion and Nelson took care of me when I arrived to Sierramonte

I had the best experience buying a car at Honda Serramonte! In this crazy world buying a car is scary and overwhelming, but Wing made it easy and so much easier. Wing was patient and thorough!

My overall experience at Serramonte Honda was just outstanding. Thank you Patrick, Constance and Simon.

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We went to several different dealers. Honda of Serramonte had the best prices. The sales people there were great too. We dealt with Eric and Ken. We never felt pressured or trapped. Some of the other dealers kept us there for far too long trying to get us to come up in price. Honda of Serramonte honored their advertised offer for the lease we wanted. No added mark ups or hidden fees. The other dealers we went to said they did not honor the online advertised deals and had added around $5000 to MSRP. Not only did Honda of Serramonte have the best price by far, they were also the easiest to deal with. I generally get anxious going to dealers thinking about all the time I may waste there and having to argue for a fair price. Honda of Serramonte relieved all my anxieties. They also seemed to have the most stock out of the other dealers we went to. I wonder if the manufacturer knows how honest Serramontes prices are and give them preference on their fleet of cars. Manufacturers aren't too happy when dealers charge much more than MSRP.

Serramonte Honda has good stock and are well equipped for todays market. The service is good and they will work with you to find something worth driving home. Thanks Serramonte Honda !

Giann De Castro ( honda serramonte) help me a lot.. thanks to him, ill recommend him to all of my friends and let them know how good giann and his service is.. ???????????????????? 10 stars for him

Mabilis makipag tawaran 💯 hanapin nyu si Gian Carlo De Castro

Jimmy and Edmund provided me excellent customer service. I was hesitant to move forward of the purchase because of certain limitations but Edmund and Jimmy met and exceeded my expectations as a buyer.

Too limited amount on charging credit card $1,500 No time to thinking buying warranty and maintenance service

Recently bought a used car from this dealership. Kirby was very easy to work with and was very patient answering all the questions. This made the transaction very smooth with no surprises. Overall, i would highly recommend this dealership.

Excellent experience from test drive to driving our CRV off the lot. Highly recommend this dealership.

So far, driving experience is going very well. Perfect space and experience for myself. Overall, felt safe to drive and see what experience it can provide.

First time buying a car. It was a fantastic experience. Everyone was so helpful throughout the whole process. I highly recommend buying from Honda of Serramonte.

Worked with Kirby on buying a new Civic. Buying process was hassle free and the the car was available when he said it would be. When I had a follow up question a week later he was more than happy to schedule some time to bring the car back in and take care of it.

New vehicle purchase. Vehicle was ready for delivery as promised. Car was washed and prepared for retail delivery per expectations. Staff was accommodating and courteous.

Great customer service! Thank you for your business!

Very satisfactory. Good car inventory stocks, good customer service from the staff. Clean facility. Further details and clearer explanation when it comes to cost, interest, and car prices. Expect this from the customers, specially because of the ongoing economic inflation.

Everyone that works here is pretty friendly , knows their stuff and is willing to go the extra mile to make you happy , my family has been getting cars from these guys since we moved to the Bay Area going on 6-7 years ago . I just recently was in signing a contract to finance the rest of the total amount on a car I was leasing and Kirby (sales) and Yang (finance) were stellar and really did go above and beyond for me! 5/5 do recommend! And of course you can’t go wrong with a reliable Honda!! Thanks again Honda of Serramonte

Zahi very kind thoughtful sales manager. Very informative about Honda Civic functionality. Nice staff all around. Facility very clean. Great experience.

Zahi Abukhader from Honda of Serramonte was an incredibly kind and knowledgeable guide as we purchased our first new car. He patiently answered all of our questions and kept in touch with updates via email and text. We also shared a few good laughs along the way! Zahi takes a modern approach to sales, preferring to build a long-lasting relationship rather than push for a deal. We greatly appreciated this and we look forward to staying in touch with him over the years.

Good service, good customer service thanks for checking

After 20 years it was time for a new car. I initially inquired about availability online and I got a fast response with information and contact names/info to follow up. I was able to go in the next day and learn more. I worked with Zahi who was very friendly and respectful of my time.

I bought my first used vehicle from here. With a helpful sales person named Kirby making my decision a lot easier to get it. But before going to a dealer, I would recommend the potential buyers to take a look from each websites and compare the price and the models that they can offer. I took a look at difference's dealer website and got the best deal from here ( Price and Model Wise).

Edmund was extremely humble and really nice. I enjoyed the process and will definitely be coming back for a second Accord soon.

Buying my used car from this dealer was a very pleasant experience. The salesman was friendly and attentive, yet courteous enough to give me privacy when I needed to discuss my purchase with my dad. The pricing was very fair and transparent, and the car was in good cosmetic and mechanical condition. Very satisfied with my purchase.

This was the best experience I had on buying a car the crew here are here to help you and also built a friendship with the buyer

Wing Zhan was extremely helpful and generous with ensuring we understood the financial aspects involved and that we got the best deal for our new Honda HRV 2022. He went above and beyond by taking his time reviewing details of car features to picking my daughter and I up from home to grab the new vehicle so we can avoid Uber/commute fees. His service and communication skills were excellent, ranging from being multilingual, and allowing us to discuss our decision privately and not pressuring us.

I went in to get a new Honda car. The dealer was prompt in giving information about incoming cars and making a reservation. The car arrived sooner than expected. Overall, the buying process was well organized and took less time than I expected.

I was satisfied with the service and mutual understanding of the attendants and will be happy to recommend this service to my friends.

I bought a Mazda mx5 GT from here. My sales person Thomas was wondering and help. No pressure sales. Financing was great . I would highly recommend this Dealership in the future. Love my new car !!

My buying experience was wonderful! Tony and the group were friendly, helpful and professional. I would definitely do business with them again.

I have purchased a 12 cars in my life so far and usually when I get to the finance manager I am ready to walk out and forget about buying anything due to the pressure of buying lots of things I don't want. ie: warranties, etc.. even when I am planning on paying cash with no loan. At this Honda dealer The sales person did not know much about the car as far as functionality, but he admitted this to me so it was not surprise there. He was very pleasant. When I decided to purchase the car I told my wife if the finance manager gave me a ton of pressure and typical car dealership game playing I would walk. To my surprise the finance manager was very pleasant, and there was no pressure at all to my surprise. I had only experience this no pressure tactics once before out of the 12 cars I have purchased. That made this purchase seem like a breeze.

Edmund, Luis and Simon were so nice and helpful. I wanted to be in and out, since I already knew exactly what I wanted to buy, and they all helped me have a wonderful experience!

I’ve bought many many cars, and experienced many different dealerships. By far this was the easiest, fastest, and most enjoyable buying experience I’ve had.

We highly recommend Honda of Serramonte👍 Staff are very helpful and friendly😀 They gave us a smooth process with our negotiation. Me and my wife are both happy and satisfied with their services and with our NEW 2022 Honda CRV Hybrid Touring👍

i recommend that you ask for Thomas Carpio before shopping, he’s very helpful and knowledgeable, exceeded my expectations.

Staff was very helpful helping me find a used car when there wasn’t much inventory. Thanks!

I recommend working with Juan Bustamante and his boss, Bobby Santos for service. They are the Dynamuc Duo of Honda Serramonte. Linette, the cashier, is Superwoman for fast checkout.

I was very pleased with the 90,000 mile service done on my 2013 CRV. My service advisor Xavier Contreras was very attentive in the whole process. In addition, they replaced a missing strip from the front grille that had, unbeknownst to me, apparently been torn off in the past, at no cost to me. Thank you, Honda!

Good service and friendly people

Repair took longer that what the recall slip stated. Also, why have an appt time if you have to wait 15+mins to be from the appt time.

Just turned in my leased Honda FIT and upgraded to a leased Civic EX . . . what a great experience. Evan Kim, on the Internet team, was fantastic!! He patiently explained all of the features and tech bells and whistles to me and was such a pleasure to deal with. Thank you, Evan!

I exhaustively researched available cars and contacted all the dealers within 250 miles of us. No one could compare to the selection or pricing of Serramonte Honda. Our local dealership wanted $6,000 more for the same car because of the chip shortage. Ran was amazing to work with and made the process extremely easy. Didn’t try to sell us add-ons we didn’t need. We were in and out within 2 hours. I’m already on the waiting list for another car to purchase from them later this year!

I had several issues. Everything was taken care of. Oliver Velasquez was most helpful.

Had a recent recall on my civic, staff ready to assist me when I brought in my car, excellent service, professional and friendly staff, even washed my car. Would recommend serramonte honda to everyone.

I feel comfortable in Honda Serramonte with service, customer service all guys are great and last Saturday Xavier was so nice attending me. Thank you

I took my Honda Civic on June 3rd of this year for a 65K maintenance. Brian Wong was the service advisor at that time and he explained to me in detail what my car needs. The service was excellent. And my car runs like a new car again. I go out of the way to go to Honda Serramonte for them to service my car.

Good customer service and well mannered sales agent especially Kirby

This is my go to dealer and service department, but the service department is overloaded with appointments and the wait even with an appointment is long. I waited about 50 minutes in line. Once my car got checked in, the service staff is very courteous and professional. Xavier Contreras was great. I told him it wasn't his fault for the wait but I felt for all the complaints he had to absorb because of this.

The pick-up and drop-off were wonderfully convenient, and a big relief on an especially-busy day. Darrell Wilson, the service advisor, was communicative and very helpful.

sales staff was fast and efficient! I picked out the car that I wanted. and they made it happen fast! Thanks to Eric!

I highly recommend Sales Consultant Ken Lao! He was professional, knowledgeable and accommodating every time we came to Honda of Serramonte. He listened, understood our needs and was very patient with us. Ken made the sales process very easy and we're happy with our new Civic Hatchback.

It was a great experience, Jeric was very helpful and answered all our questions in regards to the fuel pum recall.

it can take hours buying a car. i remarked to my son that buying a car at honda of serramonte was perhaps the fastest it's ever gone. still took forever. but the sales staff was very friendly and efficient

The service is very good

I have an appt but only minus was the initial wait (15 mins before greeted by a service person) but once greeted everyone was professional, courteous, quite efficient and fast.

Mr. Wing Zhan has delivered a wonderful sailing service to the customer. I really appreciate his patience, informative resources, and responsibilities throughout my purchasing process at Honda of Serramonte. The service I got from Wing was impressive and professional.

Eric did an amazing job and really helped me resolve my issues with my car. Excellent service and much appreciated. He made sure to keep me updated on what was wrong with my vehicle. Great communication!

Una experiencia muy buena me ayudaron con el financiamiento del carro muchas gracias

It was actually a great time working with Honda of Serramonte. Normally people would be pressured to get a car when they went in a dealership but since we did our negotiations through the internet, I just went in, signed paperwork and drove off. Ran is an exceptional sales person. She handled everything professionally and efficiently. She gave me a good price for the car that I wanted. I'd probably buy from her again when the time comes. Thank you Honda of Serramonte.

Overall great experience , sales lady was really nice and knowledgeable

Customer service was helpful and professional.. Brian did a great job and would recommend their service.,

Good experience with the sales person and the people involve with the whole process of buying a car.

Excellent work ?????, satisfied with the good work.

Denzo and Kirby were really great to work with. They were super helpful, thorough, and answered all of my questions throughout the entire process. Top notch customer service -- I would highly recommend working with them! So happy with my new car. Thank you!

Brought my car in for my first service. My service tech was awesome!

Darrell Wilson is my service advisor for a long long time. I felt I have an an obligation to let others know how outstanding Darrell is. His expertise in what my car needs is the reason why I will be a lifetime customer of Darrell Wilson. Thank you Darrell for everything !!!.

Happy with service but expensive. Can be difficult on a person on fixed income.

Excellent job! The advisor Jose is very helpful in explaining things in my car. I love the complimentary car wash it was very clean. And free coffee! I love it!

The staff is very friendly and the agent that serviced my car explained everything to me about the service of my car. I always take my Honda to them for the great service.

Claro que si! Of course, They are very helpful and punctual in service. Especially the agent in charge of providing the service (Jeric).

Great service and helpful staff. I have been a client since 2010. The service team is excellent!

Paid super promo price for a premium service. Jose was great. He explained the details of the offer clearly and what I exactly needed. When my car was ready, he provide me a recap of what was done to my car. He was also very nice to accompany me to the cashier and to my car.

Searching on line for a used Mercedes Benz GLA250 and Honda of Serramonte in Colma, CA had one I enquired about. The Internet Manager (Zahi Abukader) got right back to me and I made the commitment to purchase in our initial conversation and they made it an easy process to completion.

Great customer service, gave me the best rate, washed my car too.

The moment we arrived, we were greeted so nicely and respectfully. Kirby (our salesperson) was so quick to answer our questions and give all the information we needed about the car without any sugar coating. He was very professional and also allowed us to take our time and not rush into any decisions. Very happy with our time spent at Serremonte Honda in SF.

good services and very friendly.but waiting is longer than expected.

Brian was hands down the best! He kept us informed throughout the whole repair process and was easily available to answer all our questions! Definitely are go to guy when we bring our other vehicles in for service.

Satisfying services and convenient too. Timely and prompt

My mechanic was pleasant ready to work on my vehicle and discussed the pros n cons about my vehicle.

The service team at Honda was very professional and kind. I was very satisfied with the service at Honda. I totally recommended it to my friends.

I have been going to the Honda of Serramonte Service Center for over 18 years now - first, for my Civic and now for my 2003 Element. Quick and painless as always!

Very well satisfied customer to service advisors for explaining what need to be work on my vehicle

Very good service, helpful and great staff

Very helpful & informative

SERVICE DEPARTMENT DARREL WAS SO HELPFUL. I CANT BELEIVE HOW HELFUL HE WAS.

Professional service with Covid-19 precautions. Very easy to quickly drop off my car for 30,000 mile maintenance. Service was finished in a few hours.

As usual, Honda of Serramonte always provided me a 100 percent satisfaction every time I go there for my Honda Pilot regular or emergency service . I will always highly recommend Honda Serramonte Service Center to all my friends and relatives because of their good personnel who were involved in the process..

Service was Quick and real easy to schedule an appointment. Advisor Eric Chau very friendly and takes care of all my needs. Overall is 10/10.

Excellent service done by my service rep., Darrel.

Great Team. Very smooth process buying a Car.

Service was great! labor was pretty expensive wait times are longer then the appointment times.

I found the exact vehicle that I wanted online at Serramonte Honda. I had immediate contact from knowledgeable sales person Edmund. After a few back-and-forth items we made the agreement on the purchase price which was the lowest I could find anywhere for the vehicle that I wanted. Then I said what are the unmentioned fees and taxes. And he told me a $115 fee. It was amazingly simple for me, I expected more fees, that’s a pleasant surprise! Then I was unable to get the vehicle picked up for extended period of time, and they checked in with me to make sure everything was OK, but they didn’t hassle me or tell me to hurry up and get the vehicle out of there. When I got the car it was exactly as listed in every way. 100%. Nothing unusual, nothing unexpected, exactly as I had hoped. Overall just an exceptional experience. Highly recommended.

Been taking my 2011 Honda only to Serramote Honda. Great team!

Was very pleased to have my issue addressed with professionalism. Brian did great job helping to find the best solution for my car repairs.

I had an amazing experience from the start with Kirby being helpful and finishing up the process of getting my car with Kris Yu. Everything was a simple process and everyone was super nice. I really appreciated Kris being straight forward with the whole process.

Great service customer. Vehicle was exactly as described, no hard sell, no pushy tactics, it was a fantastic experience overall. I spent less than a half hour total in and out, Simon and Kevin took care of everything like a pro.

Great service! Service advisor explained what was going to be done, timeframe, and my car was done before I expected.

Very good service, always take good care of the car, it?s very helpful for people don?t have much knowledge about car repair

Very helpful and nice staff.

Service adviser Xavier Contreras was very pleasant to work with after I explained what I needed to be done on my Honda Accord.

Customer service was very good. He informed me of that is happening. Very helpful as well and very courteous.

it was a quick oil change and Darrell always rocks it!

My technician was Brian Wong, excellent customer service more than 10 . Kind professional and answered all my questions, he made sure when I left the property I was completely satisfied with the service I received , even washed my car.

Good service and friendly staffs for taking care and helpful for our car . Thank you all you guys especially Brian .

Eric Chau was very thorough on explaining the service I needed for my 2019 Honda CRV. He was helpful in getting shuttle service and received text when car was ready for pick up. Appreciated the car wash too. Exceptional Customer Service and Eric is a very friendly person.

They had the car for the best price I could find. Walked in, pretty straightforward buy, and walked out with the car.

It was a very positive experience. It was easy and quick.

It was excellent. It was an oil change of my Honda Civic

Professional, treat people friendly and they have good service!

Jerick, helping me excellent and repair my car good

Gian explained the mechanics so easily and got a good offer, very professional and took time to explain everything! Very professional and highly recommend! Excited to drive my new car!

Thanks to the gentleman Radley the help me to do my car services was really helpful.

Highly professional and helpful staff.

Excellent service definitely will come back for buying/service

A bit pricy but good service. Convenient shuttle,

The sales person Gian was amazing, he was direct and honest with the information he provided us. Thank you Gian for helping us with our new vehicle.

ALL WENT WELL, USUALLY DOES. ALWATS BEEN THAT WAY.

Xavier helped me out (hopefully spelling is correct). Second time taking my car in for routine maintenance. Everyone is friendly and knowledgeable. Car was actually finished earlier than expected and they even run it through the car wash before returning it to you. Great spot!

Keep up the great service!

Eric Chau provided very good service to me when I brought my car to be repaired. I will continue to visit this dealer.

I got my car serviced today. Everything went well. No surprises. Got all I needed done. Very good customer experience. They also washed my car. Now that's service for you. Very happy with the work they done.

No pressure researching and testing at Serramonte Honda. Nice to feel relaxed looking at both new and used vehicles there. Bought two this year.

Great service, didn?t push for extra maintenance! Didn?t take too long. Great customer service.

The service department because personnel are courteous and professional and I have found the technicians to be thorough and competent.

We purchased a new Honda back in March 2020. We brought our vehicle in for its first service. Honda Serremonte staff was very nice and helpful. The shuttle dropped me off and picked me up with no hassle. Facility including shuttle were very clean!!

Very friendly staff and helpful sales associates. Specially Ela, who helped us purchase a CR-V

Straight talk people. Answered all questions Friendly

Professional, honest service team. Additional touches with their shuttle and cleaning after the repairs.

What a breath of fresh air it has been to work with Ela and David at Honda of Serramonte! I knew that I was going to buy a certified pre-owned car, and I am so glad that I chose this team to work with, as my experience could not have been better. Here are the highlights of my own experience: 1) They seem to choose their pre-owned inventory very carefully, with the right number of miles to give buyers optimum value. 2) They offer excellent prices. The car I chose was listed $500 below Kelley Blue Book value, and it was the lowest price on any comparable model within 100 miles of me. Truly it was a better car for a slightly lower price than anyone else near me, even private owners. Understandably, with their low asking price, they also did not negotiate the price at all. I respect this approach very much. They are honest, direct, and super fair. 3) They work with CarFax so that detailed maintenance records are available for free directly through the CarFax website. 4) They are very responsive to buyer needs. I was extra cautious because their asking price was low (I thought: is it too good to be true? am i missing something?). Ela helped me to address every possible concern, and even asked her team to polish a tiny smudge in order to confirm that the clear-coat and paint weren't damaged. The car is really in beautiful shape. Thank you Ela! 5) They are very creative, fair, and committed when it comes to financing options. I had a limited budget for this purchase, and David was able to help me set up an arrangement that worked for me. If anyone I know is in the market for a pre-owned Honda, I will whole-heartedly send them to this team!

It’s a convenient location for me and lots of peoples using the accesses of HW101 and HW280. People greeted you friendly courteously and understanding your need and the work is guarantee and satisfaction

Very nice people, efficient, timely and trustworthy.

Tienen mucho cuidado con la protección del cliente contra el COVID . La atención es muy buena, te hacen sentir apreciada. Mi carro siempre queda excelente.

Servicio y amabilidad y rapidez

My advisor Jake was very helpful. He?s patient and friendly.

All good. Brian was very courteous and helpful. Listened to my concerns and addressed all questions.

The prompt and professional service

Nice service advisor..Radley

Always good and quick service???I will buy another vehicle from this dealer.

Satisfied with the car I purchased. The facility was very clean and accommodating.

Excellent service , approachable employees, excellent waiting area . My number 1 honda car dealer and service

I have been bringing my two Hondas to the dealer for service for several years. I was taking my cars to the neighborhood mechanic, but realize the prices were similar. At the same price, I rather have a Honda repairman than a general repairman service my cars. The customer service was significantly better at the dealer too. Darrel Wilson is the best service technician.

The Customer and shuttle services were great. Mr. R. Abarrientos, the service advisor, was able to explained to me about the problem of my car and am very satisfied to all the answers to the questions I asked him.

Free coffee, very clean bathrooms and great people that work there

Radley was very efficient . We were very satisfied with his work

Radley and the Honda Serramonte team provided excellent service and accurately quoted the service time.

All employees are very nice and kind.... than you Oliver Velasquez

Friendly and helpful , answered all my questions and doubts

The best car purchase experience ever on Sunday, January 17, 2021. The sales and leasing agent, Simon Chen was exemplary in customer service and knowledge about the vehicle we bought, the 2021 Honda Accord LX. Thank you!

Brought my car in for airbags recall and I received excellent service by Eric. Would highly recommend especially during this pandemic they did a great job. Thank you Eric!

Note: Change oil & filter for Honda Accord & multi point inspection, I recommend 30 mts waiting time period.

Quick and efficient service. Very satisfied with the staff.

Great service! Radley was very helpful and accommodating.

I was able to get my Honda CRV in and out the same day. Honda of Serramonte has always done a outstanding job at servicing my vehicle. I always go there. The last (2) two service advisors that I had the pleasure to assist me were Radley Abarrientos & Oliver Velasquez they were very kind, courteous & got the job done in a very timely manner. I highly recommend Honda of Serramonte. Customer service outstanding!! Thanks, B. Jones

The guy that help me was very nice and I was happy with the service

Great buying experience. Sales person is patient and nice. Everything is clearly presented. Highly recommended!

Every time I come here I am always treated with such great customer service! Everyone is super friendly and keep me updated with any services my car needs.

Explain very well what?s the difference between the 2 cars

Very good costumer service, well job done

Appreciate the service Radley provided when I came in for service.

Eric Chau is amazing! Helpful, knowledgeable about cars

Everything that I went In for was done in time and well.

I visited on Halloween to find a gift for my son?s 17 birthday. Edmund took good care of me and had the perfect car sitting right at the front door. There was no need for a test drive, he sped up the process and sent me straight to finance. I was on the road within 1 hour in my son?s new car. Definitely returning to Edmund for our future needs. Thank you Honda of Serramonte!

It was a good experience making a deal at Honda Serramonte. They would Negotiate for the best deal on both sides. I am very happy for the deal we had.

Had a good experience at Honda Serramonte! The staff was very friendly, knowledgeable, and efficient!

It was a good and fast service. I will be back. Thank you Oliver!

My car agent is very knowledgeable, very accommodating and easy to talk to, he really make sure that i understand everything patiently explained everything.

I had a great experience with Oliver at the serramonte service department. It was a well appointed visit!

In addition to being the closest dealership to me, I got the best online quote from Honda of Serramonte. Processing the contract and financing was very smooth. In and out in less then two hours. Excellent service.

Been having my new car ( Honda Civic ) for a week and already got a lot of compliments from friends and family. Thanks Thomas Carpio for helping me out, everything went smoothly and more quickly than I though

Xavier Service Rep at Honda Serramonte is always pleasant and helpful.

Very happy with service provided. Jeric Vergara provided an accurate estimate of cost and time of wait. He answered all my questions and was easy to work with.

Efficient , friendly. Good service. Nice people. Clean facility

Good service. They are very nice, even they are all very busy.

5 start to all hard working mechanic who service my honda civic type R.. you guys rock also to jerrick from honda serramonte

The service was done very well. Facilities are very clean an spttios. All covid 19 precautions are very well observed

I went in for an oil change and everything went well except it took over an hour and a half

Thank you Radley Abbarientos, for great customer services and getting my needs meet during my visit!!!

People are kind and efficient, and the facility it is always clean.

Great job done by Daryl Wilson at honda of serramonte. Worked on my car and the work was down well

Great customer experience with salesperson we worked with; Edmund Zabarte.

Edmund Zabarte made our car buying experience pleasant and worth our drive from a couple hours away. If I need another a Honda, we would ask for Edmund.

Giann is very helpful and very knowledgeable about the vehicle we’re looking for. No pressure and actually went above and beyond. Highly recommended!!! Thank you so much Giann for finding our perfect family car!!! Awesome job!!! Angelo Delos Reyes 2021 Pilot SE

i am very much satisfied with my first time experience with Honda service center. my CR-V is still new being almost 1 year old but after the service, i feel like my car is really brand new fresh from the dealer. thank you very much for making me feel this way. Happy Thanksgiving.

Great way to get my car serviced done during the COVID-19. Radley Abarrientos coordinated with me to get my car, walked me through what was recommended and the alternatives, and followed up when it was finished. The service was done well and quickly.

During the pandemic waiting room could use more spacing and has clear directions of entering and exiting the building for customers.

The workers were so kind to my son and me. They were super helpful.

Friendly staff, excellent services and great facility.

very good service, iwill come back again to buy a car

The whole process was very relaxed. Most of the communication was via text which was very convenient for me ?? I was able to negotiate while on my break at work and in the comfort of my home. I didn?t feel pressure at all, which was my main fear in stepping into a dealership.

The service advisor was courteous and professional.

Serramonte Honda Dealership - my choice of Service! Thanks!

We could not be happier with our purchase and the service at Honda Serramonte. We worked with KrisYu and he was really great salesman. He was super accommodating, patient, and answered all our questions promptly.

The service was quick and the staff are friendly.

My experience with the service and service advisor at Honda of Serramonte was great. They are very well organized, efficient and courteous.

Brought my crv for air bag recall, and they took care the problem professionally. Darrell did an excellent job . Thanks Darrell.

Excellent service and customer service . Radley Abarrientos was excellent took care of me ASAP . lhave an appointment at 12:30 pm and I made it . I came at your place 9:20 and help me right away . Explained to him regarding my appt and he told he’ll try his best and 12 Noon he told me my car ready and he even wash and clean my car what an excellent service . My first time to purchase Honda and I am very much contented with the service. I will recommend Honda and Radley to my friends. What a service.. Radley Thank you very much!!

Darryl Wilson is the best service advisor!...................

Everyone was very kind and helpful. Service provided was exactly as requested!

I would recommend this dealer to some friends and family.

The customer service was good, and they working on the paper work was Efficient , explain every detail.

I continually have good experiences when I bring my vehicle in for repairs. The employees are approachable, courteous and patient. Xavier Contreras is a service advisor who is straightforward, knowledgeable and savvy, and he operates without any gimmicky sales tactics, nor does he try to up sell you anything. They do all that I ask, and after each time my vehicle gets serviced they even give my Honda CR-V a courtesy car wash! :D

My advisor has always been Darrell, who has always done a great job taking care of my car. Won't take my car anywhere else for a service.

Excellent service, as always. I used their valet service and it was great!

Excellent buying experience and won't hesitate for my next one!

Took my Pilot in for air bag inflator recall. Work was done quickly, in less than 4 hours. Service advisor was knowledgeable and friendly.

Excellent job. Serramonte team did a great job when it comes to customer service.

i came late in the afternoon with out appouintment one of the service advisor said i need.to leave the car for the next day one guy name oliver.takes over

Excellent customer service. The service was fast and convenient appointment times available.

Excellent service!People was nice,service great!!!!!

Very Reliable and great staff especial mentioned to Oliver

Customer service was great , I was in line not even a minute and someone came to me and asked what service I need . I told him I?m here for oil change , he said leave your key in your car and we will give you a call as soon as they fixed it , That is awesome and quick service. And Oliver was really nice and helpful.

Edmund was outstanding in providing exceptional service Additionally , Dennis made the endless paperwork process almost painless

Service Advisor Darrel was very friendly and helpful person in Honda of Serramonte. I was using this service department since 15 years ago and I loved to meet all those guys in there. Thanks for your kindness helped and I gave him very excellent job.

excellent service! will definitely go back and recommend.

Darrell Wilson the service advisor at Honda of Serramonte provided excellent customer service. All the work to be done on my CRV was explained clearly ahead of time and all work was completed on schedule. Will definitely use them again for my service needs.

Everything was good. The customer service is as awesome. The car was done sooner then they said it would be.

It was a very nice experience, good service and polite employees

Over all it's 4 stars of 5 about this buying experience . I will consider to buy my next car from this dealer.

Radley was very helpful and updated me often. He apologized for such a long wait time, but he explained it was busy that day and it made the wait bearable.

Nice customer service. Will come back again next time.

Excellent team. Great discount and advisor didn?t make me pay for unnecessary items during the service.

The customer service was great, it would of been great, if there were outside seating and tables.. Also they did not check filter after it was installed, and it was making noises, I had to drive back to Honda.

Straight up honest about pricing when asked and will advice you what the important things your car needs first.

The staff and service departments were great I had actually went in for a recall but decided to purchase and trade my old vehicle in straight upright pricing no haggling necessary made the transaction easy and painless.I’ve bought vehicles here before same great service!

This dealer's goal is to have every customer walk away satisfied. I saw first handed that they constantly doing a great job and love to share my fantastic experiences.

Pleasant mechanic, knowledgeable and friendly. I was surprised repair of two didn?t take longer.

Since I bought my car, I have been bringing it to Honda of Serramonte for maintenance and never had a reason to go elsewhere (even though I don't live in the area anymore and it takes me over 30 minutes to get there, I always make an appointment in Colma). I have done both walk-ins and scheduled service and everyone has always been super helpful. One thing that I like about this place is that whenever I bring my car in for maintenance, there are still the same employees. I would also like to thank Radley Abarrientos who has been my service advisor at least twice. He goes above and beyond to make sure a customer is happy. Last time I brought my car in, he was very friendly and the car was ready much sooner than I expected it. I also appreciated that they washed my car because I never seem to have time to do that. As I've said before, really no reason to go elsewhere!😊

Excellent service compared to other dealership. I would recommend to my family and friends.

I received amazing service provided by Radley. He advised me on how to set up an appointment and made the check in progress very quick.

Oliver V was a great advisor! He definitely know what a real customer service.

The service team is always so helpful and pleasant. We appreciate everything that they do for us.

Eric Chau is an A1 service Advisor. Would recommend 10/10.

very helpful dealer, good in customer service. i would give her 10 for her rating.

Radley was great! The whole experience was very satisfactory. From the promised time of completion to the amount quoted (i was given a small discount).

Great staff, friendly and help me out a lot!

I think in Honda are warm,

Simon and Chris helped me out and we?re both stellar. They took care of everything and were professional. Great guys

Satisfied on my oil change service darell Wilson explained everything i needed to know abt the service

I feel really comfortable taking my car here. Darrel usually helps me and he is so professional and never makes me feel like I have to "fix something right now". Always friendly and quick to get the service done!

Zahi Abukhader was honest and easy to work with. I didn't feel pressure in leasing a car with him and Honda. They took my old lease and matched the offer I was given for it.

It was a pleasant experience buying a car from this dealership. I would recommend anyone buying a car to come here. From what I've observed, the sales people are friendly and give you all info needed to make that final purchase. I LOVE MY CIVIC!!!!

Had my car serviced and Darrell helped me out. He?s nice and courteous. I showed him the discount offered in my email when my car was all ready to be picked up which I?m suppose to show it beforehand ( being an elderly and forgetful) and he did not hesitate to accept it and redo the paperworks.. Thumbs up for Darrell for being so courteous. I will defintely recommend him.

Oliver from Seramonte Honda always takes great care of my family.

Tony Chen in Sales and Denzo in the Finance are truly a pleasure to work with. I never felt pressured or uncomfortable. They really work with you to help you find what you're looking for. I am very happy with my new car and highly recommend visiting Serramonte Honda and seeing Tony and Denzo if you're in the market for a new Honda!

awesome and high standard service! will definitely go back.

2020 has been a xxxxty year so far and to cheer myself up, I decided to upgrade my 2011 Honda Fit to a 2020 Honda HR-V. I highly recommend Honda Serramonte if you want the best selection and customer service. Kris was great to work with and made me feel at ease during the whole process. He was friendly, knowledgeable and made sure to check in with me which was nice. Everyone else on the floor also made an effort to ask if we needed help as well which made it very welcoming. Overall I had a positive experience, and drove home with the car I wanted!

Yes, They did a good job..

Prompt service. Car was cleaned after. Car was delivered as promised.

5 star experience with 5 star workers. Friendly and professional.

See Eric Wu,,, no hassle no pressure 👍🏽

Everything was excellent. My car was in good hand!!! They took care of my vehicle and was ready on time

Employee are really helpful and friendly. There very attentive to there customers.

Corteous people. Service Adviser was very thourough. Gave me options and took time to look into my maintenance records across other Honda Center. The lady who helped with the van service was very helpful.

Got my ‘14 Ridgeline (A16 notice) service today. Xavier was above and beyond his work. I told him that I needed to be out of the dealership before noon. My truck was done in 2 hours and was able to do my personal business at noon. Always great service 👍

Very good service

Two recall notices, they made in estimated time given.

Thank you ! Nelson Tam for finding us a car after the first two were gone so fast and for going above and beyond with your service. Please go see Nelson Tam for all your car needs.

It was a great deal we have with our Honda CRV purchase especially the sales rep Mr. Eric Wu he is very efficient and knows his job so well.

We have a great experience with purchasing a new Honda Fit.

Great overall experience from Radley Abarrientos.

I had an unexplained electrical problem with my car. I came and saw DARRELL WILSON. As always, he took down all the details about my concern. when i was updated, i needed a new part that would cost $800! so he called Honda to discuss the situation and they agreed to help with the cost. A-Mazing! Darrell, once again went above and beyond to help me out and I was pleasantly surprised with the result! I highly recommend working with Darrell for your service needs.

Mr. Darrel is a very honest person, and provides great help. Mr. Zahi is also a very honest and helpful seller that makes it easy to choose the right car.

Great customer service! Xavier explained well what service for my car.